Hospital Bills and Insurance

Hospital Bills and Insurance
At any time during your stay or after discharge, you may request a copy of your hospital bill. Your bill includes a basic daily charge, which covers a semi-private room, meals, technical services, and routine nursing care.

If you have questions or to learn more, call our Billing Department at 914-787-4003. 

Additional Costs
Certain services such as a private room, telephone, or television services are not covered by your health insurance. You will be asked for a deposit at the time of your admission and may also be billed during your stay to cover these services. The balance of all services are due upon discharge.

Professional Fees
Hospital charges do not include fees from your private physician, consultants, private duty nurses, emergency room physicians, pathologist, anesthesiologist, and radiologists. They will bill you and your payments should be made to them directly. While these physicians participate with most insurance carriers, on occasion, there may be an insurance carrier outside of your network. In such cases, you may be billed by the carrier for out of network services.

Anesthesia Services
Westchester Anesthesiologists, who provide our anesthesia services, make every effort to bill your insurance company for their professional fees. They accept assignment from Medicare and participate with many managed care companies and HMOs.

If you have questions regarding your bill, call the billing office at (914) 428-5454 between 8 a.m. and 4:30 p.m., Monday through Friday.

Westchester Anesthesiologists
170 Maple Ave. #205
White Plains, NY 10549

Radiology Services
White Plains Billing Services provides board-certified radiology services/interpretation of films. Their fees are billed directly to you and/or your insurance company.

If you have questions regarding your bill, call the billing office at (914) 872-2517.

White Plains Billing Services
244 Westchester Avenue, Suite 103
White Plains, NY 10604

Emergency Room Services
Lawrence ER-Physicians provide emergency room services. Their fees are billed directly to you and/or your insurance company.

If you have questions regarding your bill, call the billing office at (914) 961-6903.

Lawrence ER-Physicians
PO Box 11317A
New York, NY 10286

Pathology Services
Bronxville Pathology Associates, provide board-certified pathologists who specialize in laboratory procedures and tissue examinations to diagnose diseases. The pathologist, at your doctor's request, will evaluate your biopsy or cytology specimens to diagnose your condition. Although the responsibility for these charges is yours, Bronxville Pathology Associates makes every effort to assist you in the settlement of your account.

If you have questions regarding your bill, call the billing office at (914) 771-6629.

Bronxville Pathology Associates, P.C.
55 Palmer Ave.
Bronxville, NY 10708

Insurance:
Your health insurance policy is a contract between you and your insurance company and it is imperative that you know the terms of your contract.

For most patients, a third party payer such as Medicare, Managed Care, or other health insurers will cover a specified amount of your cost. The extent of coverage depends on your individual policy. It is important that you have your insurance card with you so that we can verify the coverage for your specific plan.

Your insurance plan may have additional requirements such as Pre-Certification. If you are not sure about your plan's requirements, contact your insurance carrier or your employer directly. You may also want to notify your physician of any pre-certification requirements. If these requirements are not met, your insurance carrier may deny payment of this bill, and you could be personally responsible for all or part of the services rendered.

Your insurance plan may also have a deductible, an out-of-pocket percentage of the cost of the stay or a flat co-payment amount, which you may be required to pay. In addition, your insurance carrier may limit the number of days of your hospital stay, depending on your illness.

Payment Arrangements
Please arrange a method for paying your bill prior to admission or during your hospital stay. If you are insured, the hospital will submit a claim to your insurance carrier on your behalf. Any personal expenses or costs not covered by your insurance carrie r are expected be paid during your stay or prior to discharge.

For your convenience, Lawrence Hospital Center accepts American Express, Visa, and Master Card.

Financial Counseling and Charity Care Program
Lawrence Hospital Center is proud of its not-for-profit mission to provide caring, high quality healthcare to meet the needs and expectations of the communities we serve.

Our Charity Care program provides financial assistance for patients who are unable to pay for all or a portion of medical expenses incurred at the hospital, and who meet the eligibility guidelines established in the program.

We may be able to offer assistance to patients who do not have health insurance, as well as those who may worry that they may not be able to pay for some or all of their hospital services. The program is based on patient income, assets, and need. In addition, we will work with our patients to arrange a manageable payment plan option or to get free or low-cost health insurance.

For more information regarding our program, call our financial counseling office at (914) 787-4008 Monday through Friday, 8 a.m. to 4 p.m. All inquiries are treated with confidentiality and courtesy.